Support That Keeps Your Correctional Exercise Equipment Performing
At Outdoor-Fit, service is embedded in every product we design. Our prison fitness equipment is used in some of the toughest environments in North America, and we back it with responsive, real-world post-sale support. Whether you're managing a jail gym or an outdoor prison gym, we ensure your equipment keeps inmates active and your operations running smoothly.
Explore How We Support You
Tamperproof. Secure. Always Supported. We don’t just supply correctional exercise equipment – we stand behind it. From indoor gym prison facilities to outdoor installations, our tamperproof fitness equipment for correctional facilities is trusted by administrators and maintenance teams alike. But when issues arise, it’s our service that truly sets us apart. Our dedicated team ensures your prison workout equipment stays operational and effective, with minimal delays.
We believe support means:
- Fast action when there’s a problem with your correctional gym equipment
- Real communication from a team that understands your environment
- Preventive service that reduces downtime and protects your investment
Trusted by Those Who Protect
In recognition of our fast, reliable support, a sheriff from the Union County Jail in PA sent our team a commemorative challenge coin — a rare honor that reflects deep trust and respect within the corrections community.
Our 3-Step Service Commitment
Installation Support
We assist facilities during installation to ensure safe setup, correct positioning, and clear instructions for long-term use of prison gym equipment.
Warranty-Backed Coverage
All jail gym products are covered by our warranty, including structural and mechanical parts. If something breaks under normal use, we fix it fast – no hassle.
Replacement Parts
Need new cables, guides, or hardware? We supply replacement parts for correctional fitness equipment quickly and cost-effectively to minimize downtime.
Need help right now? Contact us: [email protected]
Case Study: Folsom State Prison: Keeping America’s Busiest Prison Gym Running
At one of California’s largest and most active prison gyms – referred to by staff as “the most used gym in America” – our 16 units of Apollo Multigyms are in use for 15 to 20 hours every day.
When early wear was identified on the cables, our team redesigned the unit’s cable block and shipped a full set of replacement parts, all covered under warranty. While there was a brief interruption during the parts shipment, our responsive approach and collaborative support helped the facility return to full operation as quickly as possible.
It’s this level of follow-through and commitment that sets Outdoor-Fit apart in the corrections industry.
Why Correctional Facilities Choose Outdoor-Fit
Responsiveness. We understand the demands of correctional environments. We stay in close communication with your team to provide updates, plan ahead, and ensure you have the support you need every step of the way.
Accountability. Our service doesn’t stop after delivery. Our team takes ownership of your service request from start to finish.
Trust. We know the unique challenges correctional facilities face. That’s why our service is designed to meet the demands of high-security environments – with no compromises.
Meet the Team Behind the Equipment
John Lewis
President, Outdoor-Fit Exercise Systems
John Lewis is a seasoned leader in the fitness equipment industry with over three decades of experience. As President of Outdoor-Fit, he brings a deep understanding of fitness innovation, honed through a long-standing career focused on designing tamperproof fitness solutions.
“We design equipment with one goal in mind: zero compromise. Not on safety, not on durability, and certainly not on the opportunity for change.”
Jenny Lewis
Vice President, Sales & Strategy
With a Master of International Business from Queen’s University, Jenny leads the growth of Outdoor-Fit. She brings a strategic perspective to promoting wellness through secure fitness solutions.
"Across North America, we’re seeing facilities shift from punishment to preparation for reentry, for responsibility, for life. Fitness is part of that evolution."
Dan MacMaster
Vice President of Operations
Dan MacMaster oversees manufacturing, production, after-sales support, and customer satisfaction. Dan plays a central role in delivering safe, reliable, and high-performance outdoor fitness solutions to clients around the world.
“Our job doesn’t end at installation. We stay involved because reliable fitness infrastructure needs reliable operational support – and that’s what we deliver.”
Hear It Directly From Our Customers
We know trust matters. That’s why we’re happy to connect you with current Outdoor-Fit clients who can share their experience with our prison fitness equipment and post-sale support.
Interested in a reference? Contact us to get connected.
Need Support? We’re Ready.
If you’re a current customer with a service issue, or need replacement parts for your prison gym equipment, our team is standing by.
